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Multi Admin Pack

The Multi Admin Pack adds extra administrative access for organisations that need more than one person to manage message, calendars and document sharing. It helps keep day to day control in place when a manager is on leave, changes role, or works between branches.

Multi Admin Pack

Extra admin control for shared responsibility

The Multi Admin Pack is for non-profit teams that do not want all system control sitting with one person. It gives nominated staff the ability to manage users, calendars, shared folders and basic settings without waiting on a single internal manager each time something changes. For charities, associations, trusts and community projects, that extra access can save hours during busy periods, audits and staff changes.

It suits organisations that run with a small office team in Cape Town, Johannesburg, Durban, Pretoria or Bloemfontein, as well as groups with field staff and part-time administrators. When one person is away or leaves quickly, there is still someone else who can keep services running and avoid lockouts.

Pack sizes and access options

The pack is offered in simple sizes so you can match access to your internal structure. Smaller organisations often only need two administrators, while larger offices may need a wider group spread across finance, operations and programme management. Access can be limited or expanded depending on what each person must handle.

  • 2 admin seats for a small office or branch setup
  • 3 to 5 admin seats for a central office with backup coverage
  • 6 plus admin seats for larger teams with multiple managers
  • Role-based access so not every admin can change every setting
  • Shared mailbox oversight for general, finance or support addresses

If your organisation has one head office and several project sites, the pack can be arranged so that local staff can assist with everyday tasks while core control stays with the main team. That balance matters when there are grant deadlines, meeting schedules and travel between branches.

Where the pack works best

This option suits non-profits that rely on quick handovers and clear accountability. It is especially useful where more than one person needs to approve changes, keep contact lists up to date or manage shared calendars for trustees, staff and volunteers. It also helps when internal governance requires another set of eyes on account activity.

  • Board offices that need backup administration during month-end reporting
  • Service organisations that work across multiple towns and district offices
  • Training centres and outreach teams that share calendars often
  • Groups with seasonal staff, interns or rotating volunteers
  • Projects that need continuity during load-shedding, leave periods or staff turnover

For coastal organisations in places like Cape Town or Durban, it is also practical to have more than one person who can step in when connectivity is interrupted or a device goes missing. That way the whole team is not stuck waiting for one login to be found.

Setup, power needs and what happens on go live

The Multi Admin Pack does not need any special hardware, gas supply or building works. You only need a stable internet connection, the required user details and confirmed approval from the organisation before extra admin access is assigned. If you are adding this to an existing setup, the rollout is usually done alongside mailbox or calendar administration so the team does not lose time.

During setup, the usual steps are to confirm who gets access, decide what each admin may change, and test that the right areas are visible. Where needed, the support team can also help with mobile device setup, contact imports and shared folder permissions. This keeps the handover tidy and reduces the chance of old settings being left behind.

  • Confirm the names and roles of each admin
  • Check which mailboxes, calendars and documents they may manage
  • Decide whether an approval process is needed for security changes
  • Test access on laptop and mobile before go live
  • Keep a record of who has admin rights and why

Care, servicing and admin housekeeping

Because this is an access pack rather than a physical product, the main care is regular administration. That means reviewing access after staff changes, removing rights that are no longer needed, and checking that passwords and recovery details are still current. If a former employee still has admin control, that can become a risk very quickly.

We recommend a review after any organisational reshuffle, board change or migration of duties. For non-profits that rely on volunteers, it is wise to check access every few months rather than waiting for a problem. A short security review can pick up shared passwords, unused accounts and old calendar permissions before they cause confusion.

If you have offices in places with mixed connectivity, like Stellenbosch, Bellville or parts of Gauteng, it also helps to keep a backup admin who can step in if the main contact is off-line. That small bit of planning avoids delays when a grant report or public notice must go out the same day.

What to check before you order

Before placing an order, make sure you know how many people truly need admin access and what each one must be able to do. Some organisations ask for too many rights when only calendar editing or mailbox support is needed. Others under-order and then struggle when a manager is away. A quick check at the start saves time later.

  • How many internal managers need access now, and in the next 12 months
  • Whether access must be full or limited to specific tools
  • Which branch or area each admin supports
  • Whether there is a formal handover process in place
  • Whether your team also needs training for calendar, mail or document use

It is also worth confirming who will own the decision making if staff change. In smaller non-profits, that is often the managing director or operations lead. For larger organisations, it may sit with finance or compliance. Clear ownership keeps the pack useful instead of confusing.

Key facts

Product typeExtra administrative access pack for non-profit organisations
Typical sizes2, 3 to 5, or 6 plus admin seats
Access scopeMessage, calendars, shared documents and selected user settings
Setup requirementInternet connection and approved user details
Power or gas needsNone required
Support includedSecurity review, handover, training and ongoing admin help

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Questions we get asked

Who should use the Multi Admin Pack?

It suits non-profits that need more than one person to manage message, calendars and document access, especially where continuity matters during leave, staff changes or branch handovers.

Does it need any special equipment or installation work?

No special equipment is needed. You only need internet access, the correct user approvals and a clear list of who should have administrative rights.

Can the access be limited to certain tasks only?

Yes. Access can be set by role, so one admin may handle calendars while another manages mailboxes or document permissions.

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